Returns & Exchanges
Due to the intimate nature of our products and strict health and safety regulations, SKYN Non-Latex Condoms can only be returned if the original packaging remains unopened and the tamper-evident seal is intact. We offer a 30-day return window for eligible items to ensure your complete satisfaction with your purchase.
Verify Eligibility
Ensure your item is unopened, unused, and in its original retail packaging with all safety seals intact.
Initiate Request
Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA).
Pack and Ship
Securely pack your items and ship them back to our distribution center using a trackable shipping method.
Quality Inspection
Once received, our team will inspect the seals; approved returns will be processed for a full refund within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing